How do I check invoice status, payments and history?

Before you start

You need access to the invoice in the correct workspace.

What to do

1. Open the invoice and review its current status.
2. Inspect recorded payment and delivery information rather than relying only on a list label.
3. Read available history or revisions for previous changes.
4. Use the supported correction or reversal flow when an authorised adjustment is needed.

What happens next

You can distinguish a draft, an issued document, a recorded payment and a delivery outcome.

If something goes wrong

Do not mark a payment simply because a customer says it was sent. Verify the actual payment evidence and use the permitted accounting process.