Why can I sign in but still not access an app?

Before you start

Use the identity to which the workspace or resource was assigned.

What to do

1. Reopen the app from its own address after signing in.
2. Check the selected workspace and allow its data to finish loading.
3. Ask the workspace owner to check your invitation or role if access is denied.
4. When leaving a shared device, use the relevant sign-out controls and verify the resulting signed-out screen.

What happens next

You can distinguish an unavailable workspace from a sign-in problem.

If something goes wrong

Do not assume that an empty loading screen means data was deleted. A sign-out from one app may leave Account or another provider session signed in.