Before you start
Review the current wallet breakdown and any verification or payment-method requirement before committing funds.
What to do
- Open Wallet and inspect the available balance and transaction history.
- For a Credit purchase, review the selected package and final checkout. The current platform fee is 1%, so the wallet receives 99% of the selected Credit package.
- For a withdrawal, review the current breakdown and submit only the intended request. The current platform fee is 1% and administrative processing is required.
- Check the recorded transaction state afterward. Applicable VAT is included in platform fees; use the actual final breakdown if the service terms or rates change.
What happens next
A completed wallet operation has its own recorded amount, fee and status.
If something goes wrong
A submitted withdrawal is not a completed payout. If a purchase or withdrawal is uncertain, inspect its current state and contact support before repeating it. Never share card details or verification codes.
